https://www.jennyyoo.me/work-1 daily 1.0 2024-06-05 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529336370885-P2BXXC33SGEY85WG9RTE/TurboTaxTeardown3.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529285977642-LZREK9ZAIN603J2XR0IT/Lori+the+Implementer+-+Persona.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529340177923-8WK906XDTKPE0LM9LUAQ/fullsizerender_8.jpg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529336648097-SEROBLO63M61YGZ18A17/TurboTax-Online-Tax-Return-App_1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529342168780-RQ6JOHIZ5Y4UZAO1OGGA/image-asset.png Work How do we get implementers to fully participate and understand what is expected of them? https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529286338199-H4AK4Y9C0UR80B6MV7YW/Screen+Shot+2018-05-21+at+4.08.04+PM.png Work 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https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529340088362-MVO9KZB1F2C7DMFJE3G3/fullsizerender_5.jpg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529340381869-X6C0EVDEQGHA4BC5NPRN/fullsizerender_7.jpg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529342208024-WHVYMIOD77LF0XBY3QVU/IMG_0327.JPG Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529342382733-JE2DSDSGL6I5S7G9DN3E/undraw_active_support_6rwo.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529079268100-6BWHTON4VRP2KN67PTLX/undraw_organizing_projects1_47ja.png Work So many tasks, so little time... if only there was an easier way. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529341728725-2PGGN10BDFGEAYMY0JOS/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529340443495-CG3FKB6ICSR1S3US3MF3/img_7378.jpg Work 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https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529337785305-CB9F22CHRDXE79PUQHPP/Screen+Shot+2018-06-18+at+11.53.04+AM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1529340327439-643LLJKTZ8N5YB7WTNZC/fullsizerender_6.jpg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549423133366-ZXECUEGSCIE8VMSLHK88/Screen+Shot+2019-02-05+at+10.13.33+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549426488548-CP29VHG6JDOOYVVC1PQ7/Screen+Shot+2019-02-05+at+11.01.49+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549431907307-VQ8O0LZW51SFEZO5O0NT/IMG_6599.jpg Work the tool after UX. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549430245045-59VAWMYZKG13GCH94G04/Screen+Shot+2019-02-06+at+12.16.50+AM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549419731043-D8EIBASPG8USV12DBBM2/Image%2Bfrom%2BiOS%2B%25284%2529.jpg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549430114912-0CB849Y4BXPN4GZU985P/Screen+Shot+2019-02-05+at+11.00.45+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549430452130-CYHAAZNAJVHOJGDKTPXW/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585243801635-9B0OG5APHPAT3MWO5VC6/Screen+Shot+2020-03-26+at+1.01.11+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549429363760-CTOL6LOV3WQX05L2NIIG/Screen+Shot+2019-02-05+at+11.01.10+PM.png Work the themes that were created from synthesizing transcripts of user interviews with core team https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549430070681-4ONR1ZU9YUMSJRVLRLOB/Screen+Shot+2019-02-05+at+11.00.57+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549427683396-4214BMRGE6ZQ95JFQY4V/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1549431849867-UMSD9UVFL5OJW42FZ3XU/IMG_6598.jpg Work the tool before UX. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585708045212-XED1YM1AJCP57U4FNHY4/image-asset.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585707518731-9VAC11WWQVHR9KL5TR2Z/Screen+Shot+2020-03-31+at+10.10.12+PM.png Work Version 2. This one features heavy block headers and is content heavy. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585712468238-UW2HHXQMTF6D0T4VG76W/Screen+Shot+2020-03-31+at+10.23.35+PM.png Work Email feedback from CIO regarding mockups. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585706843597-G8LZMKK8CSYFJI4Q39Q4/Screen+Shot+2020-03-31+at+10.05.41+PM.png Work I created mockups (right hand side of vertical divider line) based on the actual screens of the app themselves (left hand side). https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585711532392-F374QGOO4NOTO7VZB0CN/Screen+Shot+2020-03-31+at+11.25.06+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585706484132-6COO4K5USHVUFQP11QI1/Screen+Shot+2020-03-31+at+9.58.36+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585705971387-D90D9WP0LTRZOCWHN80O/Screen+Shot+2020-03-31+at+9.48.47+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585707434394-98M5A6SIVGR41GNTBFAS/Screen+Shot+2020-03-31+at+10.10.04+PM.png Work Version 1 of mockups. This one features illustrations and has a monotone theme. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585705515506-KTPC387QASUL8IWV1GL2/Screen+Shot+2020-03-31+at+9.44.41+PM.png Work Sketches to begin the app exploration. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585706231981-JZ6MGC8WX1S2LYNK6KNC/Screen+Shot+2020-03-31+at+9.55.49+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585707611666-BIHQDFPSTLDPV0TQNCYT/Screen+Shot+2020-03-31+at+10.10.20+PM.png Work Version 3. I played with typography here and did not include illustrations. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585708701030-TGDO2H840RQ6LZUAHZ5G/Screen+Shot+2020-03-31+at+10.37.56+PM.png Work comments received by CIO on UXPin. I used these to create future iterations. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619742819064-HRTIIKR5LVSYFQB6MHBH/Screen+Shot+2021-04-29+at+8.10.12+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619656014916-CH122R0EVHA50KEOC58R/Screen+Shot+2020-08-25+at+4.46.25+PM.png Work A/B tested the redesigned concept “Concept 1” vs. “Concept 2” (old layout) by using the balanced prototype test https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619792759406-1K8ZEXFYNNN2WHJ8YLK0/Screen+Shot+2021-04-30+at+10.23.36+AM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619644307025-AAW2KLC0EMAYOHIJ5S3W/Screen+Shot+2021-04-28+at+5.11.08+PM.png Work To begin, I created a project timeline to address the team members, goals, activities, phases of the UX process, and deliverables involved in each week of the project. My PM and Vertical Merch stakeholders gave feedback on it, and any modifications were shared out as updates. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619737617604-9077YOFQGQOLWAK2498O/Screen+Shot+2021-04-29+at+7.06.29+PM.png Work Sample question from the stakeholder survey asking what type of content would be helpful for their classes https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619747645942-LC56NXQ5F9189FKCDUSW/Screen+Shot+2021-04-29+at+7.08.17+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619789139178-VI682YWMBE5YXQTUSBM5/Screen+Shot+2021-04-30+at+9.25.24+AM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619757938145-SH9C7OCFBJ1U5OQ56V3U/Screen+Shot+2021-04-30+at+12.45.17+AM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619747387288-8F8SPE8I1YGT6J4XSDAV/Screen+Shot+2021-04-29+at+9.48.23+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1619738282906-CNXWB55X9DO0F1D6TP38/Screen+Shot+2020-07-07+at+3.03.16+PM.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677794988816-AH1SD1KSO3U9W704YAZD/toast+cover1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677795054634-1C5GUZ7EHKH43XY8KXFN/wayfaircover1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677795085778-KH4ZDYVJ9X03KJJ1IDA4/fadvcover1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677795110718-YHJ6F80CPC2E9EPMEYGA/homedepotcover1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677795143608-X605855KTXVL4ZBN4VGY/airbnbcover1.png Work https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1677795182575-BWZF54HYWRIGP7ZUN14N/adpcover1.png Work https://www.jennyyoo.me/about daily 0.75 2022-11-16 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585235979342-J6BLS7SEIHXTMIW6TV7X/IMG_1649.jpg About https://www.jennyyoo.me/resume daily 0.75 2024-02-05 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/58e45783-c1c2-40ec-90e7-1c66e9654d9a/Jenny+Yoo+Resume+2024+%281%29-1.png Resume - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/8015a157-87b6-4142-910d-7a3289b5b250/Jenny+Yoo+Resume+2024+%281%29-2.png Resume - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.jennyyoo.me/contact-1 daily 0.75 2018-06-11 https://www.jennyyoo.me/id-verification daily 0.75 2020-04-01 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1555615298126-83CXAPDKJYPG0ROZ30CP/IMG_7427.JPG ID Verification brainstorming and mapping out necessary components of the web application https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1555614226928-MMRCV4LZZ4UQ58LXL1PB/IMG_1412.jpg ID Verification https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1555612666062-I0L6J8JP9MHW28S4DSH9/16-storyboard-109760951-1555611775.png ID Verification https://www.jennyyoo.me/airbnb-redesign-1 daily 0.75 2020-03-26 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1585240248455-NWI4E3U0LCBFVMD5U5ZY/Screen+Shot+2020-03-26+at+12.25.32+PM.png Airbnb Redesign https://www.jennyyoo.me/applying-a-design-system-to-current-app daily 0.75 2020-04-07 https://images.squarespace-cdn.com/content/v1/5b15664a4eddec9f7fd29277/1586211439319-KXOJQNNQLPD65NHMR4PE/Screen+Shot+2020-04-06+at+6.16.46+PM.png Applying a design system to current app the finished mockup of the dashboard screen.